{"id":552,"date":"2021-05-06T18:51:21","date_gmt":"2021-05-06T18:51:21","guid":{"rendered":"https:\/\/selectchef.com\/?page_id=552"},"modified":"2023-01-12T17:20:46","modified_gmt":"2023-01-12T17:20:46","slug":"how-it-works","status":"publish","type":"page","link":"https:\/\/sandboxdeck.com\/selectchef-wp\/how-it-works\/","title":{"rendered":"How It Works"},"content":{"rendered":"

[vc_row full_width=”stretch_row” el_id=”how-it-works-row” css=”.vc_custom_1620335023170{padding-top: 70px !important;padding-bottom: 70px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1620334992254{padding-top: 70px !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1620861065459{margin-bottom: 0px !important;}”]<\/p>\n

How<\/span> It Works<\/h2>\n

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Step 1<\/h2>
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Create your culinary experience<\/h4>\n

Your Private Chef will freshly prepare gourmet meals in your home on a daily, weekly, or customizable basis. Personalize your experience to complement your lifestyle.<\/p>\n

Try Now<\/a><\/div><\/div> <\/div><\/div>

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Step 2<\/h2>
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Personalize your gourmet menu<\/h4>\n

Choose from our extensive menu of wholesome and organic foods or create a customized menu with your Private Chef.<\/p>\n

Try Now<\/a><\/div><\/div> <\/div><\/div>

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Step 3<\/h2>
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Enjoy time back in your life<\/h4>\n

At the end of a hard working or kid schooling day, you\u2019ll have the time to sit down with your loved ones to enjoy delicious and satisfying food prepared by an expert, without any of the work.<\/p>\n

Try Now<\/a><\/div><\/div> <\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” el_id=”how-it-works-faqs-row” css=”.vc_custom_1620390937143{padding-bottom: 120px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1620306729129{padding-bottom: 15px !important;}”][vc_column_inner][vc_column_text]<\/p>\n

Have questions? We have answers.<\/h3>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_accordion active_tab=”false” style=”3″][vc_accordion_tab title=”Member Care Contact Information” el_id=”member-care”][vc_column_text]Member Care can be contacted by text, phone call or email. Please choose one of the options below:
\nText or\u00a0Call\u00a0us\u00a0at\u00a0(469) 817-9688<\/a>
\nEmail us at\u00a0hello@selectchef.com<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What are the Member Care hours?”][vc_column_text]A Member Care Advocate can be reached between the hours of 9am-5pm\u00a0CST,\u00a0Monday through Friday.\u00a0\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What is an Experience?” el_id=”an-experience”][vc_column_text]An experience is an in-home culinary service provided by Select Chef that provides members with a gourmet three-course meal and mindful engagement activities so that members can focus on being in the moment with the people who matter most.\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What are the Experience operating hours?”][vc_column_text]We provide Experiences daily from 11am-9pm CST.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Is Select Chef less expensive than a restaurant?”][vc_column_text]We are competitively priced with fine dining restaurants offering a three-course meal.\u00a0\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How is Select Chef different from food delivery services?”][vc_column_text]Select Chef reinvents the traditional food delivery services that start at a restaurant and end at your doorstep. Select Chef brings the complete home chef dining experience to you.\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can Select Chef accommodate specific dietary needs?”][vc_column_text]It is important that our members review the online menu to determine which menu items best match diets. The ingredients can be viewed by clicking\u00a0here<\/a>.\u00a0Can\u2019t find the information you need or need to make special requests? Contact us at\u00a0hello@selectchef.com<\/a>\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Does Select Chef offer organic ingredients?”][vc_column_text]Absolutely! We offer fresh, natural, and organic ingredients as part of our commitment to high quality foods for our members.\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How does Select Chef promise my meals are fresh?”][vc_column_text]This is very important to us. The items used to prepare your meals are obtained the same day as your experience to ensure optimal freshness.\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I, or someone in my family\/group has specific dietary requirements, can Select Chef accommodate this?”][vc_column_text]It is important that our members review the online menu to determine which menu items best match diets. The ingredients can be viewed by clicking here<\/a>. Can\u2019t find the information you need? Contact Us at hello@selectchef.com<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I am vegan\/vegetarian\/dairy free. Can Select Chef accommodate me?”][vc_column_text]Yes! We have delicious vegan, vegetarian, and dairy-free menu items.\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What payment methods do Select Chef accept?”][vc_column_text]Select Chef accepts all major credit cards (VISA, MasterCard, American Express, Discover).\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”I value my privacy and security, are the payments secure?”][vc_column_text]Absolutely, the privacy and security of our members and chefs is of the utmost importance to us at Select Chef. We use Authorize.net as our payment processor. Authorize.net is very passionate about privacy and security just like us. You can learn more about Authorize.net at\u00a0https:\/\/www.authorize.net\/about-us\/terms.html.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How do I use the Member Application?” el_id=”member-application”][vc_column_text]If you need help using the Member Application, please contact our Member Care Team by sending a request to\u00a0hello@selectchef.com\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What type of membership plans do you offer at Select Chef?” el_id=”membership-plans”][vc_column_text]We have custom plans to provide you with the ultimate choice for your lifestyle. You can pause or cancel your membership at any time.\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can I cancel\/pause my membership at any time?” el_id=”cancel-membership”][vc_column_text]Yes, you can pause or cancel your membership anytime. Services cancelled will incur a $25 fee. No refunds will be given for cancellations made the day of an experience.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How do I reactivate my membership plan?” el_id=”reactivate-membership”][vc_column_text]Great\u00a0have you back! You can reactivate your membership within your account. If you have any questions, please\u00a0contact us at\u00a0hello@selectchef.com\u00a0so\u00a0we can assist further!\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Can I place a phone order?” el_id=”phone-order”][vc_column_text]Definitely! Please contact us by texting or calling (469) 817-9688<\/a> so we can ensure your Experience is scheduled![\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Kitchen Standards for Experience”][vc_column_text]We ask our\u00a0Members\u00a0to ensure that the kitchen space that will be used for the Experience is in safe, working conditions and properly maintained.\u00a0\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What if one of the menu items or ingredients I pick for my Experience is unavailable?”][vc_column_text]We have an entire team specifically for this as a preventive measure to manage expectations and deliver the best experience possible. If any of the menu items you selected are not available, you will be hearing from our Member Care team.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Is there a cutoff or deadline for making changes to meals?” el_id=”deadline-changes”][vc_column_text]You can make changes to your selections up to three days before the experience. Any changes to an order two days or less prior to an experience date will result in a $25 Experience Change Fee.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Something came up and I need to reschedule my experience.” el_id=”reschedule-experience”][vc_column_text]Please contact the Care Team.<\/p>\n

Email us at:\u00a0 care@selectchef.com<\/a><\/p>\n

Text or call us at:\u00a0(469) 817-9688<\/a>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”Emergency Cancellation”][vc_column_text]Things happen… we get it. Please rest assured knowing that we will send reminders to prevent this from occurring! Unfortunately, any cancellations made less than 1 day prior to the experience date will be charged the full cost.\u00a0\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”What if I am not home when my Select Chef arrives?” el_id=”not-home-chef”][vc_column_text]This is a tough one. If no one age 21+ is home to greet the Chef, we will encourage our Chefs to wait up to 15 minutes from the start time. At the 15-minute mark, we will release the Chef of their responsibility for this Experience.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”My chef is late, what do I do?”][vc_column_text]Contact us by texting or calling (469) 817-9688<\/a> so we can assist further![\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How can I leave my Chef a gratuity?”][vc_column_text]Our Chefs are skilled in their\u00a0industry and\u00a0work diligently to provide a one-of-a-kind experience. Although not mandatory, we highly encourage providing a gratuity to your Chef. Cash gratuities are accepted, as well as sending a gratuity through the Rating & Gratuity section of your account. 100% of the gratuity goes directly to the Chef.\u00a0[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab title=”How can I leave feedback from my Select Chef Experience?”][vc_column_text]We love feedback. We love it so much that it\u2019s one of our core values. You can respond to our survey after your experience or email us at\u00a0hello@selectchef.com<\/a>[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_accordion active_tab=”false” style=”3″][vc_accordion_tab title=”Member Care Contact Information” el_id=”member-care”][vc_column_text]Member Care can be contacted by text, phone call or email. Please choose…<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":""},"acf":[],"yoast_head":"\nDallas Hire A Personal Chef to cook in your Home Service Experience<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sandboxdeck.com\/selectchef-wp\/how-it-works\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dallas Hire A Personal Chef to cook in your Home Service Experience\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=”stretch_row” el_id=”how-it-works-row” css=”.vc_custom_1620335023170{padding-top: 70px !important;padding-bottom: 70px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1620334992254{padding-top: 70px !important;}”][vc_column_inner][vc_column_text css=”.vc_custom_1620861065459{margin-bottom: 0px !important;}”] How It Works [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1620339191171{padding-bottom: 70px !important;}” el_id=”steps-row”][vc_column][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content” el_id=”how-it-works-faqs-row” css=”.vc_custom_1620390937143{padding-bottom: 120px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1620306729129{padding-bottom: 15px !important;}”][vc_column_inner][vc_column_text] Have questions? 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